Dare we say there is some light showing down that tunnel? Our estimate is that there is indeed some light, although it may be more a signal light before the tunnel takes another turn.
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
Welcome to 2021!
Kind of sad when we are hoping to see LTL carrier performance get back to the mid-'80s! But as long as COVID and its disruptions persist and the TL market remains tight we remain a broken record.
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
Short and not-so-sweet message this week. LTL carrier performance is BAD! We have been pointing this out for months now, but either much of our audience isn't reading this or is having difficulty understanding it so we are going to repeat the message again.
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
"Your carriers still suck and eta's on transit times are wrong!!" (Angry Face!).
There are 2 interesting charts below if you can get past the performance commentary (teaser).
Yep - we get it! This is a performance pandemic while we are living in a pandemic of hysteria. Fact is, while we see LTL carrier performance ticking up a bit, it remains well, well below historical norms so you continue to deal with more failures and upset customers. If it's any consolation - you're not alone. This is INDUSTRY-WIDE. When we see even the best of the regional carriers struggle, it's systemic.
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims, Freight News, Freight Update
When shipping LTL freight, you’ve likely run into this hypothetical, but common scenario:
A damaged shipment occurs, and it’s 100% the responsibility of the carrier.
The delivery receipt is signed as damaged, so all the right documentation is in order. A claim is filed with the carrier. The carrier takes upwards of a month to review and come to a decision.
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Tags: Freight Class, Accessorials, LTL, Freight Rates, LTL Carrier Cost, Rules Tariff, Logistics, LTL Service, Limited Access, Freight Technology, TMS, Freight Insurance, Freight Claims
If we were given a dime for every time we hear the frustration, "but it's supposed to be 2 day transit!" As frequently as we hear it, and as poor as LTL carriers' timeliness of delivery numbers look, suggested transit times are not changing and shippers need to plan accordingly.
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Tags: LTL, Freight Management, Ship Smarter, Logistics, LTL Service, LTL Carrier, Freight Guarantee, Expedited, Carrier performance, Late Delivery, Standard Transit Time, LTL Transit Time
"The carrier missed the pickup yet they still count it delivered on time?"
Can you rely on carrier stats? What are your real and most meaningful LTL carrier performance stats?
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Tags: LTL, Freight Management, Ship Smarter, Freight Data, Logistics, LTL Service, LTL Carrier, transportation management, Carrier performance
Recent conversations with Account Representatives from Regional and National LTL Carriers are indicating unprecedented service failures and not recently seen actions to counter their overload of business.
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Tags: LTL, Freight Management, LTL Carrier Cost, Logistics, LTL Service, LTL Carrier, Detention, Volume Loads, Freight Guarantee, Expedited, Embargo, transportation management
