How many calls do your customer service representatives (CSRs) have to make related to shipping?
Here are a few tools that can reduce the burden of freight on your CSRs that a good Transportation Management System (TMS) ought to provide:
Tags: Freight Terms, Density, LTL Pricing, Accessorials, Freight Tariffs, LTL, Freight Rates, Freight Management, Ship Smarter, Freight Data, Logistics, LTL Carrier, Reweigh, Reclass, Carrier performance, Freight Audit, Freight Pay
Tired of fighting with Carriers over discounts, minimum charges and accessorials? Given the economy, capacity pressures, and LTL carrier's current perceived leverage, you may be more successful reducing your freight cost by taking a deep dive into your organization's shipping processes.
Tags: Freight Terms, Density, LTL Pricing, Accessorials, Freight Tariffs, LTL, Freight Rates, Freight Management, Ship Smarter, Freight Data, Logistics, LTL Carrier, Reweigh, Reclass, Carrier performance, Freight Audit, Freight Pay
Recently, an article from the Journal of Commerce (JOC), "Tech Transforming payment services into shipper intelligence," explored the evolution of freight audit and pay firms to data managers. Surprisingly, the article seems to suggest audit firms are creating a new space, but are they?
Leads me to question, if you are using a 3rd party to audit and pay carriers on your behalf, what are today's reasonable expectations?
Tags: Freight Terms, Density, LTL Pricing, Accessorials, Freight Tariffs, LTL, Freight Rates, Freight Management, Ship Smarter, Freight Data, Logistics, LTL Carrier, Reweigh, Reclass, Carrier performance, Freight Audit, Freight Pay
One of the most identifiable differences between Less-Than-Truckload (LTL) and Full Truckload (FTL) Carriers is the amount of freight you can move at one time. Far too often shippers will throw 7-8 pallets onto an LTL trailer and think nothing of it; it’s not a full truckload, right? Big... mistake!
Tags: Freight Terms, Density, LTL Pricing, Overlength, Freight Tariffs, LTL, Freight Rates, Freight Management, Ship Smarter, Logistics, LTL Carrier, Volume Loads, Bill of Lading
If we were given a dime for every time we hear the frustration, "but it's supposed to be 2 day transit!" As frequently as we hear it, and as poor as LTL carriers' timeliness of delivery numbers look, suggested transit times are not changing and shippers need to plan accordingly.
Tags: LTL, Freight Management, Ship Smarter, Logistics, LTL Service, LTL Carrier, Freight Guarantee, Expedited, Carrier performance, Late Delivery, Standard Transit Time, LTL Transit Time
"The carrier missed the pickup yet they still count it delivered on time?"
Can you rely on carrier stats? What are your real and most meaningful LTL carrier performance stats?
Tags: LTL, Freight Management, Ship Smarter, Freight Data, Logistics, LTL Service, LTL Carrier, transportation management, Carrier performance
Recent conversations with Account Representatives from Regional and National LTL Carriers are indicating unprecedented service failures and not recently seen actions to counter their overload of business.
Tags: LTL, Freight Management, LTL Carrier Cost, Logistics, LTL Service, LTL Carrier, Detention, Volume Loads, Freight Guarantee, Expedited, Embargo, transportation management
Recalling the question from last week... How often are we seeing "Big Data" referenced in every day business?
Tags: LTL, Freight Rates, Freight Management, Ship Smarter, Freight Data, Logistics, supply chain
How often are we seeing "Big Data" referenced in every day business? Constantly... right?
Tags: LTL, Freight Rates, Freight Management, Ship Smarter, Freight Data, Logistics, supply chain
See the pallet in the picture below? If it is not clear to you what's wrong with it, you should consider exploring the details of LTL Carrier Packaging Rules as described in Item 680 of most Carrier Rules Tariffs.
Tags: Freight Class, LTL Pricing, Accessorials, Freight Tariffs, Freight Rates, Freight Management, Item 680, Rules Tariff
So much is changing in the freight industry. Carriers are changing rules tariffs regularly, adjusting their methods of pricing and unfortunately, they don't really give you a lot of notice or explanation.
Do you need a fresh set of eyes looking at your processes? Take advantage of a quick free consult:
