One of the most identifiable differences between Less-Than-Truckload (LTL) and Full Truckload (FTL) Carriers is the amount of freight you can move at one time. Far too often shippers will throw 7-8 pallets onto an LTL trailer and think nothing of it; it’s not a full truckload, right? Big... mistake!
If we were given a dime for every time we hear the frustration, "but it's supposed to be 2 day transit!" As frequently as we hear it, and as poor as LTL carriers' timeliness of delivery numbers look, suggested transit times are not changing and shippers need to plan accordingly.
"The carrier missed the pickup yet they still count it delivered on time?"
Can you rely on carrier stats? What are your real and most meaningful LTL carrier performance stats?
Recent conversations with Account Representatives from Regional and National LTL Carriers are indicating unprecedented service failures and not recently seen actions to counter their overload of business.
Recalling the question from last week... How often are we seeing "Big Data" referenced in every day business?